Technology that runs your business.
Custom systems, apps, Lark, automation and AI, plus the IT support they run on. One team for all of it, anywhere in Australia.
- Systems and apps that fit how you work
- Automation and AI that end the busywork
- IT support and Lark, looked after
What we do
Custom systems
One system, shaped around how your business already works. Operations platforms, internal tools and portals, connected to the software you already run.
- Stages, tasks and owners for every job
- Internal tools, portals and dashboards
- Integrations with your CRM, e-signature and drives
Apps and platforms
Apps your customers and staff open every day. iOS, Android, web and WeChat, with the platform behind them.
- iOS and Android apps from one codebase
- Web apps and WeChat mini programs
- Admin screens, APIs and integrations
Lark
Lark, set up properly and built on. From the first workspace to the apps your team runs on.
- Choosing a plan and workspace setup
- Your team moved across and trained
- Approvals, Base apps and integrations
Automation
The manual work between your tools, done for you. Handovers, approvals, documents and reports that run on their own.
- Workflows across the tools you already use
- Documents generated and sent for e-signature
- An alert the moment something fails
AI
AI that does real work, with a person approving what matters. Built into the tools your team already uses.
- Assistants that answer from your own documents
- Emails, PDFs and forms read into your systems
- Agents that carry out steps, with approval
IT support
Help when something breaks, and the setup that stops it breaking. Remote for most things, on site when it needs hands.
- Help desk, staff accounts and email
- Laptops, phones and printers
- Multi-factor sign-in, updates and backups
Websites
Sites your team can change without calling a developer. Built on Next.js and fast by default.
- Design and build, mobile first
- A custom admin behind every page
- Technical SEO, forms and bookings
Integrations
Connects to what you already run.
We build around the tools your team already knows, and replace only the part that is holding you back.
Your system
one source of truth
Workspace
- Lark
- Microsoft 365
- Google Workspace
Sales
- HubSpot
- Other CRMs
- Enquiry forms
Finance
- Xero
- Stripe
Documents
- E-signature
- Shared drives
Cloud
- AWS
- Vercel
Examples, not a complete list. If it has an API, we can usually connect it.
How we build
Prototype first. Demo as we go. Document the handover.
01Discover
A 30-minute call about the problem, then a written scope you approve before any work starts.
Written scope
02Design
A clickable prototype before any code is written, so you see what you are getting first.
Prototype first
03Build
Working demos at the interval set in the written scope, so there are no surprises at the end.
Regular demos
04Launch and support
Deployed, documented and handed over. Ongoing support is there if you want it, never required.
Documented handover
Why we work this way
Off-the-shelf software fits everyone, roughly. We build the part that has to fit you exactly.
- shaped around you
- hosted in your name
- plain on purpose
At handover
What you are left with.
Hosting and data, in your name.
Hosting, domains and data sit in accounts you own.
Docs your team can follow.
A handover written for the people who run it, not for us.
- Architecture, in plain English
- Runbook: what to do when it breaks
- Every account, and who owns it
- How to change the common things
Monitoring that tells you first.
Health checks and alerts, so problems reach you before your customers do.
A scope that does not drift.
What was agreed in writing is what gets built. Changes are written up and approved before they start.
Where we work
Anywhere in Australia.
An Australian IT company, with its office in Sydney. Projects, demos and most support run online, and on-site visits are arranged when a job needs them.
- Sydney
- Melbourne
- Brisbane
- Perth
- Adelaide
- Canberra
- Hobart
- Darwin
- Regional Australia
Yes. Vetrox Technology Solutions is an Australian IT company with its office in Sydney. It builds custom systems, apps and platforms, sets up and builds on Lark, delivers automation and AI, and provides IT support, for businesses across Australia.
No. Besides custom systems and apps, Vetrox sets up and supports Lark, delivers automation and AI, provides IT support and builds websites. One team looks after the system and the technology it runs on.
With a 30-minute video call. You describe the problem, and we tell you what we would build and what we would not. After the call we send a written scope that sets out what is included and what is not. Work starts once you accept it.
Yes. You approve a clickable prototype before any code is written, and once the build starts there are working demos on a private link, at the interval set in the written scope.
You do. They sit in accounts in your name, and our access is removed at handover.
Every project includes 30 days of fixes after launch. Beyond that, ongoing support is available if you want it and is never required.
Tell us what you are trying to fix.
A 30-minute call is enough for us to say what we would do and where we would start.